E-commerce Website Development Build Trust. Grow Sales.

With multiple, competing channels to purchase goods from how do you convince people to buy from your store?

 

SELECT CLIENTS
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Memorable Experiences Sell

Shopping online is a more sophisticated challenge than ever. Customers expect brands to simplify the user journey as much as possible, while at the same time delivering the powerful brand moments that surprise and delight them.

 

To stand out amongst the flood of online competitors and build loyalty with your customers, you need a relatable brand with a platform to communicate directly with consumers, tell your brand story, and highlight key differentiators. We drive commerce through highlighting brand trust and by understanding how users behave.

Strategy

Analytics and Research

Brand Strategy

Content Strategy

Digital Strategy

Training and Education

Creative

Creative Direction

Brand Guides

UI / UX Design

Website Design

Content Writing

Development

Full-Stack Development

E-commerce Development

Application Development

CRM Intergrations

Performance Optimization

WE PARTNER WITH
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magento-logo
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Yotpo_Logo

Our Work

"We've really enjoyed working with the Huemor team. They're flexible, produce great work and always make themselves available for our team!" 

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Spencer Wayne, CoverFX

"I feel like a lot of other firms are good in the creative side and lacking in the engineering side, and vice versa, but they’re good at both." 

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Nitin Gupta, Rug & Home

eCommerce Process & Insights

Process
E-commerce Experience
Support
Other
Process
How long does an e-commerce redesign usually take?

We’re usually able to deliver the initial phase of an e-commerce re-design in 90 days.

What does a projects team configuration typically look like?

Each project receives a dedicated project manager, digital strategist, designer, and developer.

Depending on the e-commerce website development project’s scope and size, we may expand that team to include additional designers, developers, content writers, and asset creators.

Can you explain your discovery process?

During our discovery & strategy phase we create various user personas and user flows that help us understand what we want to communicate with our users and how to do it. We send surveys to your existing customers and cross compare what’s important to them.

Now that we’ve mapped out the three to five most important topic points to each persona, we can leverage a combination of large imagery, consistent icons and colors, as well as video throughout the website that will help create a connection with the user and educate them on a potential experience that they might have from using your service.

How involved does my team need to be during discovery?

This part’s highly collaborative, and we enjoy our client’s input. We’ll be incorporating existing branding, gathering feedback on new elements, pitching aesthetics, and seeking approval on layouts.

Will you work on an existing website or do you have to build the website from scratch?

We definitely work with existing e-commerce websites to improve them. Those engagements are typically on a monthly retainer basis, with a retainer minimum of $2500/per month.

How do you handle performance optimization for your websites?

We start by following best practices: minimizing server requests, compressing images, videos, css, javascript, and HTML to their bare minimum. We often connect our clients with third party CDN services such as CloudFlare to run parallel requests and improve overall performance.

 

Post launch, and on a monthly basis we monitor site performance overall leveraging tools like Pingdom. With various content managers using the platform, sometimes best practices are overlooked. Our goal is to effectively correct and minimize that impact.

Do you design with a mobile first approach?

We actually implement an “audience first” approach to design. We examine our customers platforms and optimize the design to fit where the majority of their traffic comes from. So for customers who receive the majority of their traffic from mobile devices, we’ll optimize for mobile devices first. If a customer receives the majority of their traffic via desktop, we’ll prioritize that instead.

How easy is it to manage the websites you build?

We prioritize non-technical users on our e-commerce website development projects. Our goal is to get someone who could edit a Microsoft Word document comfortable with editing their website.

E-commerce Experience
What E-Commerce Platforms do you have experience with?

We’ve worked with a wide array of e-commerce platforms, but we’re most comfortable working with BigCommerce, Magento 1 & 2, Shopify Plus, and WooCommerce.

What other e-commerce brands have you worked with?

We've worked with dozens of brands over the past 6 years. To name a few of our most recent e-commerce website development projects: American Casting, American Crew, Buechel Stone, Color Club Cosmetics, CoverFX, DFI Hair, Hard Candy Cosmetics, Ironside Computers, Ortho Mattresses, Raw Rev, Recognition Source, Rug & Home, Territory, and Zebra Organics.

Do you build custom Shopify apps?

We develop private use Shopify Apps upon clients requests.

Have you worked with any rewards or customer review applications?

Yes, we often work with rewards and customer review platforms. We’re also partners and have close relationships with Loyalty Lion, a customer rewards app and Yotpo, a customer review app.

Do you handle customer and order data migration?

Many of our e-commerce website development projects rely on migration from one platform to another. Depending on the platform, we may opt to use a pre-build migration tool or service, if it’s something really out of the box, we’ve been known to write custom integrations or cron jobs to ensure a successful content merger.

What experience do you have with social integrations?

It’s no secret that social media is an effective tool for selling products. We help clients create direct connections with customers to enable frictionless sales, enhanced social proof, retargeting opportunities, and more.

 

We'll help you identify customers' pain points & help reduce friction to increase conversions.

What experience do you have with e-mail marketing for e-commerce?

Email allows you to communicate directly with your customers. We focus on campaigns, automation, and triggers to capture consumer attention.

 

We can handle planning, ideation, design, coding, and deployment of successful email marketing campaigns and automated email marketing funnels.

 

Simply put, email marketing allows our customers to do a lot more with a lot less. On average, our deployments achieve a return 7x greater than the investment.

Do you have experience with third party software integrations?

There are stores and there are platforms. Stores help you sell products; platforms extend your brand. We build platforms that ease the pressure on your customer service reps, supply chain and logistics teams, and salespeople.

 

It’s easier to operate a business now than ever before. The influx of software available to brands large and small has created solutions for HR, sales, customer service, marketing, and more. We help brands identify and integrate the right tools their business needs.

 

If you have a question regarding our experience with a specific software integration integral to your business, email sayhi@huemor.rocks with your specific details, we'd be more than happy to speak with you.

Support
Do you offer 24 hour support to your clients?

We don’t offer 24 hour support, but we do offer emergency services report that go beyond our normal business hours (9a-6p)

Would you train my staff on how to use the website?

We offer full-documentation for our e-commerce website development platforms. We also can host in person or virtual workshops to help train key staff members on best practice, and general website management.

Do you handle regular website maintenance?

Yes, our monthly maintenance retainers start at $300/month and cover back-ups, updates, bug fixes, and performance testing.

Other
Can't find your answer?

If you can't find the answer you're looking for, feel free to call us, we'd be more than happy to speak with you: 631-393-6116

Mike (1)

Put Us To Work

"We treat our clients brands with the same care as we do our own, and celebrate each victory, big and small along side them as partners."

 

– Mike Cleary, CEO of Huemor