Your “About Us” page might be the most underrated sales tool you have.
When someone lands on your site for the first time, especially new visitors, they’re asking themselves a few quick questions:
They’re answering those questions in seconds, often forming opinions at first glance.
Your about is not just a corporate bio. Done right, it’s your handshake, your elevator pitch, and your credibility builder rolled into one.
It’s where your story comes alive, where people feel the human side of your brand, and where they decide if you’re worth their time.
Today, we'll be focusing on how to create an About Us page that:
Let's dive in.
PS. Prefer to watch rather than read? Watch our video breakdown on About Pages instead:
Section 1
At its best, an About Us page is a strategic asset that guides visitors from curiosity to conviction.
The most effective pages incorporate four components: compelling storytelling, establishing credibility through social proof, showcasing your company’s evolution, and clearly communicating your mission and vision.
It’s not filler content or a check-the-box page. It’s where you accomplish four critical goals at once:
Building trust starts with clarity and transparency.
Visitors should leave your About Us page knowing exactly what you do, why you do it, and how you deliver results.
This means using plain language, showing real faces and highlighting employees to humanize the brand, and sharing proof points.
Adding certifications, client logos, testimonials, or even a quick “By the Numbers” section (number of clients served, years in business, awards earned) can build instant credibility.
A company like Jonathan Green nails this by pairing their story with a timeline of key milestones that visually represents the company's history and real photos of their heritage.
An About Us page should not read like a resume. Instead, it should focus on emotional resonance rather than just facts.
Visitors need to feel something. That could be pride in your mission, admiration for your work, or excitement about joining your journey.
Share the “why” behind your business, and consider including a personal story to foster connection and authenticity.
For example, Patagonia starts with a simple mission statement rooted in environmental responsibility, then uses storytelling and photography to make that mission feel alive. Remember, visitors are interested in your brand's mission and values, and sharing these can help build trust and engagement.
Generic corporate speak (“We are dedicated to customer satisfaction”) is forgettable.
Use specific language and stories to highlight your differentiators.
If your team developed a proprietary process, name it and show how it works to solve real customer problems. Emphasize how your business is focused on solving challenges unique to your target industries, demonstrating your expertise and tailored approach.
If you work exclusively with a niche industry, say it outright. Mention the industries you serve and show relevant case studies to illustrate how you solve their specific needs. The goal is for visitors to leave thinking, “I can’t get this anywhere else.”
An effective About Us page doesn’t just inform, it helps you achieve your goal of guiding visitors toward meaningful actions.
To build trust and credibility, it’s essential to have your own page dedicated to telling your brand story and showcasing what sets you apart. It guides visitors toward the next step. That might be a “Meet the Team” page, a newsletter signup, a product demo, or a direct contact form. Tools like HubSpot or Typeform can embed lead capture directly into the page so you don’t lose that interest.
Many About Us pages fail because they are:
To avoid these pitfalls, use a simple approach in your About Us page design and messaging to enhance clarity and user engagement.
The best About Us pages are informative, emotionally engaging, and visually memorable.
They combine facts with personality. They mix storytelling with design choices that reflect the brand, using diverse visual elements, such as images, graphics, and videos, to enhance engagement and communicate their brand story.
Use strong visual hierarchy, intentional typography, and eye-catching media elements like short team videos or behind-the-scenes photos to give visitors both information and a sense of connection.
These design choices reinforce your branding by showcasing your company's values, personality, and mission.
Protip:If you’re not sure whether your About Us page strikes the right balance, use a heatmapping tool like Hotjar or Crazy Egg to see exactly where visitors click and how far they scroll. This will tell you which sections resonate and which are getting ignored so you can adjust accordingly.
Section 2
A high-performing About Us page is not just a biography. It’s a strategic framework that communicates your company's story and goals while addressing five core objectives in a way that informs, engages, and moves the visitor toward taking action.
By guiding the reader through each section with clear storytelling and engaging content, you ensure they remain interested and connected. Here’s how to approach each one.
Your story is more than a timeline.
Crafting your company's story is essential to connect with visitors on a personal level. It’s a narrative that shows why your business exists and why visitors should care.
Share what inspired you to start, the early challenges you faced, and the turning points that shaped who you are today.
A strong brand story can set your business apart by highlighting your unique values and engaging your audience authentically. Avoid making it sound like a press release. Instead, make it relatable.
HITT Contracting does this well by framing their founding story around a history of excellence going back nearly 100 years.
A short video or illustrated timeline can make your origin story more digestible and memorable.
Visitors should quickly understand what drives you and where you’re headed.
Your mission explains the impact you want to have today, while your vision paints the picture of the future you’re building toward.
Be sure to include your core values as part of this section, as they define the foundational principles that guide your company’s mission and culture.
Clearly communicating your brand values here helps visitors understand what you stand for and builds trust and credibility. These statements work best when they’re written in plain language, not corporate jargon.
Skyline Construction uses a single, bold sentence to state their mission and pairs it with impactful visual of their team to show progress toward their vision. Embedding these statements high on the page ensures they’re seen before someone clicks away.
People trust people, not faceless brands. Introduce your founders and team members with photos, short bios, or even quick “day in the life” snapshots.
Highlight your co-founders and their roles in the brand story to personalize your company and build a stronger connection with your audience. Showcase your company culture by including team photos, bios, and stories that reflect your organizational values and community spirit.
Highlight quirks, hobbies, and personality traits that make your team relatable. We bring personality to our team section by using lifestyle photos of our team vs your standard corporate headshots.
Trust is earned through proof. Feature awards, certifications, press mentions, notable partnerships, and meaningful stats that show your success and demonstrate your presence in the market.
Social proof is especially powerful here.
If you’ve been featured in a major publication, add their logo. If your product has thousands of users, state the number clearly.
Skyline does this by prominently displaying a variety of corporate and team member focused metrics.
A “By the Numbers” section designed in Infogram or Datawrapper can make these facts visually compelling.
Additionally, including a LinkedIn profile link can further establish credibility and support your professional branding.
The About Us page should not be a dead end. End with a clear next step that matches your business goals, whether that’s starting a free trial, booking a call, joining your team, subscribing to a newsletter, making a purchase, or inviting visitors to visit your online store.
Avoid generic “Learn More” buttons. Use specific CTAs that state the benefit, such as “Start Your Free Demo” or “Meet Our Experts.”
Salesloft uses conversational CTAs like “Check Out Customer Stories” to keep the tone friendly while still driving action.
Protip: Test different versions of your 5-goal framework using A/B testing tools like Google Optimize or VWO. Measure engagement, clicks, and conversions for each variation so you can refine your page based on actual visitor behavior rather than guesswork. Consider creating multiple About Us page layouts or narratives to see which resonates best with your audience.
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Chapter 3
A great About Us page is not just a collection of random elements. It is an integral part of your web page strategy, serving as a foundation for building trust and credibility.
It follows a purposeful structure that guides visitors from curiosity to confidence and then to action.
A well-structured web page enhances engagement by clearly communicating your company's story and values. This structure keeps readers engaged, ensures your message is clear, and creates a visual flow that matches how people naturally consume information online.
Your hero section sets the tone. Start with a strong headline that sums up who you are in a single line.
Pair it with a short tagline that delivers your value in plain language. The visual here is critical. Use a high-quality photo of your team, a behind-the-scenes moment, or a short looping video that conveys personality.
Bizrate Insights uses lifestyle photography in their hero to bring some humanity to their digital product. Avoid generic stock imagery since it erodes trust and makes you look like everyone else.
Follow your hero with a narrative that combines your origin story, mission, and vision into a cohesive block of content. Break it into short paragraphs, interspersed with relevant photos or B-roll video clips.
Ben & Jerry’s does this by weaving their mission, company values, and core principles into a visual timeline that visitors can scroll through, effectively showcasing the company's history and key milestones.
A split-screen design can also work well here, placing the text on one side and an image or video on the other for a balanced look.
Show the human side of your brand. Use high-quality portraits or creative team photos that highlight your employees and reflect your culture. Add short bios with personality, not just job titles, and use a friendly tone to make your team more approachable.
You can also make this interactive by having hover effects that reveal a fun fact or quote from each team member. Digital Remedy uses simple, uniform headshots with hover states to display bios, making it clean yet engaging.
Dedicate a space to showcase the proof that backs up your story. This could include awards, press mentions, major milestones, client logos, or impactful stats. If you have a media kit or press page, link to it here.
Slack uses a minimalist grid of well-known brand logos they work with to instantly boost trust.
End with one clear action you want the visitor to take. The CTA should feel like a natural next step from the story you’ve told. If your goal is leads, your button might read “Book Your Strategy Call” or “Get Started Today.” If you’re recruiting, “See Open Roles” could be the focus.
Keep the CTA visually distinct by using brand colors and ample white space around it, following web design best practices to achieve maximum attention.
Shopify does this well by using a bold color block that draws the eye straight to the button.
For companies with more to say, a secondary nav can help visitors explore deeper About content without cluttering the main page. This is especially useful for organizations with rich histories, detailed values, press archives, or career sections.
Microsoft uses a secondary menu that links to “Our Story,” “Leadership,” “Careers,” and “Press” so visitors can choose their own path without feeling overwhelmed.
Consider linking to us page examples or curated page examples for inspiration, helping users see how other brands structure their About Us content effectively.
Section 4
The design gets people in the door, but the copy keeps them around.
Your words need to make visitors feel something and then guide them toward taking the next step.
To write an About Us page that truly connects with visitors, focus on blending personality, clarity, and story in a way that feels authentic. The best About Us page copy showcases your company's uniqueness and history, engaging your audience through creative storytelling.
Your About Us page is the perfect place to let your brand voice shine and express your brand's unique personality. If your tone is bold and witty, lean into it with playful headlines and confident statements.
If your brand is more thoughtful and professional, focus on warm, concise language.
Innocent Drinks uses a cheeky, conversational tone that makes visitors feel like they’re chatting with a friend, while Basecamp uses straightforward yet personable language that communicates authority without arrogance.
Visitors should understand your message instantly. Corporate buzzwords like “synergy” or “omnichannel solutions” add nothing and can alienate readers.
Replace them with plain-language descriptions of what you do and why it matters.
For example, instead of...
“We leverage innovative solutions to optimize workflows”
try...
“We help businesses save time by streamlining their day-to-day tasks.”
Tools like Grammarly or Hemingway Editor can flag overly complex sentences and help simplify your writing.
A structured narrative keeps readers engaged.
One effective model is:
Problem → Spark → Journey → Success → Future.
Start with the problem that motivated you to act. Next, share the spark that pushed you to take the leap.
As you outline the journey, focus on explaining each stage to the reader, including challenges and turning points.
Show the success you’ve achieved for yourself and your customers, and finally, end with a vision of the future you’re building.
TOMS Shoes follows this structure by beginning with the problem of children without shoes, then sharing the spark of their founder’s trip to Argentina, their growth journey, the impact they’ve made, and their ongoing mission.
Not everyone will read every word, so format for scanning.
Use clear headings, short paragraphs, and bullet points where appropriate. Pull quotes or standout stats can draw the eye and emphasize key points.
Terminal Yard's About page uses bold headings, short blurbs, and well-placed visuals so visitors can get the gist without scrolling endlessly.
Facts establish credibility, but emotion creates connection. Show why your story matters to your audience.
Consumers respond strongly to authentic, emotional stories that highlight real impact. Instead of only stating that you’ve served thousands of customers, share a brief anecdote of a customer whose life or business you’ve helped transform.
Visuals of your team in action or behind-the-scenes moments can help reinforce that emotional connection.
Protip: Before publishing, read your About Us page copy out loud to a colleague who knows your audience. If anything feels flat, confusing, or too self-focused, revise until it sounds like you’re having a natural conversation with a prospective customer.
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Section 5
A high-impact About Us page uses deliberate visual decisions to reinforce the brand’s personality, guide attention, and make the experience memorable.
In today's digital landscape, creating a strong web presence through effective web design is essential for telling your story and engaging visitors.
Your About Us page should use color to create hierarchy, reinforce your brand identity, and keep readers focused. Use your signature brand colors for headings, buttons, or accent elements so the page feels consistent with the rest of your site.
Employ contrast for key sections like your Call-to-Action so it pops against the background.
For example, Braze uses a signature purple paired with lifestyle photography for maximum visual energy.
Tools like Coolors or Adobe Color can help you refine complementary palettes that enhance readability without overpowering the content.
The choice between photography, illustration, or a mix of both depends on your brand personality.
Photography is best for building authenticity and trust, especially when it shows real team members or behind-the-scenes moments. Illustration can help explain complex ideas or add playfulness.
A blended approach works well for brands like Give Butter, which uses illustrations for people in their stylized grid and real headshots on hover.
PS. Avoid stock imagery that looks staged, as it can undermine credibility.
Structure your layout to fit your story.
Modular layouts with card-style sections make it easy for visitors to skim different topics. Grid layouts create a clean, organized feel, perfect for showcasing team members or milestones. Full-width sections give breathing room to key statements or visuals.
Timeline layouts are effective for origin stories, while split-screen designs work well for pairing narrative text with visuals.
Choose fonts that align with your brand’s voice while keeping them readable on all devices.
A clean sans-serif works well for body copy, while a more distinctive display font can be used sparingly for headlines. Pair fonts thoughtfully to create hierarchy without visual clutter.
Tools like Fontpair can help you select complementary combinations that feel intentional and polished.
Interactive elements can keep visitors engaged longer when used with purpose.
Scroll-triggered animations can reveal content in stages, hover effects can add depth to team bios, and subtle video backgrounds can set a mood without distracting from the text.
Apple uses parallax scrolling to guide the eye naturally through content.
Tools like LottieFiles or ScrollMagic can help implement lightweight, responsive animations.
White space is not empty space, it’s breathing room for your content. Adequate spacing between sections helps prevent visual fatigue and makes important elements stand out. Follow the principle of visual balance by ensuring no section feels overcrowded or neglected.
Virya Energy uses generous white space combined with bold, simple visuals to keep the focus exactly where they want it.
Protip: Before finalizing your design, test your About Us page on multiple devices and screen sizes using tools like BrowserStack. You’ll catch layout, spacing, and readability issues early, ensuring your high-impact design works everywhere your audience visits.
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Chapter 6
These design strategies can make your About Us page a visual standout while reinforcing your brand personality.
Each approach works best when it complements your tone, message, and audience.
Regularly updating your About Us page with new content, such as recent achievements or updated visuals, helps keep it fresh and engaging for visitors.
Stick to black, white, and gray as your primary colors, adding a single accent color for buttons or highlights. This creates a timeless, minimal feel that keeps the focus on your content.
Golden Suisse uses this approach to maintain brand elegance without visual noise.
Custom lettering or handwritten fonts can add an approachable, human touch. Great for brands that value craftsmanship or authenticity.
Rifle Paper Co. integrates hand-drawn headlines to reinforce their artisanal vibe.
Replace or complement photos with branded illustrations for a distinctive, memorable look.
Notion uses friendly illustrations to represent complex ideas and make their culture approachable.
Lead with immersive images that span the entire screen. A panoramic shot of your team or workspace builds an instant emotional connection.
Warby Parker uses full-width hero photos to convey warmth and inclusivity.
Present your brand history as a horizontal or vertical timeline that mixes text with photos, icons, or videos.
Patagonia uses an interactive history section that highlights their key environmental milestones.
Use a consistent grid of blocks to showcase team members, values, or stats. This keeps the page balanced and scannable.
Squarespace employs this structure to present their leadership and company highlights.
Strip away unnecessary visuals so typography and key images stand out. This works especially well for premium or luxury brands.
Andrew Architecture does a great job of using white space to draw attention to core messages.
Replace static portraits with looping GIFs, hover animations, or short clips. Dribbble designers often showcase themselves with micro-animations that add personality without slowing page performance.
Pick one bold, brand-specific color and repeat it throughout the page to create visual unity. Monday uses its signature purple to highlight key text and CTAs.
Divide the page vertically so one half contains visuals and the other contains text. This helps break long content into digestible sections. Everlane uses split-screen layouts to balance product imagery with mission-driven messaging.
Overlap photos, shapes, and textures to create a scrapbook-style feel. This works for creative brands or those wanting to feel more approachable. Glossier layers product and lifestyle images for a tactile look.
Frame content or photography with bold shapes to add structure and energy. Wingz uses lines and triangles to accent their photography.
Soft, desaturated tones can evoke warmth, nostalgia, or heritage. Etsy often uses warm, muted colors to complement its handmade, vintage-oriented brand identity.
Transform stats into visuals. Custom icons, infographics, or charts can communicate your reach or impact faster than text alone. Buffer uses iconography to present community stats in an approachable way.
Subtle parallax, fade-ins, or motion animations keep users engaged without overwhelming them. Scout AIs use of video and tech style animations align well with this emerging brand.
Turn your logo or wordmark into a background element or hero centerpiece. Digital Remedy uses a large, line drawing of their logo in the background to add depth and anchor the text sitting above it.
Add depth with textures like paper grain, brush strokes, or fabric weaves. This works especially well for brands with an artisanal or handmade ethos. Aesop integrates paper-like textures into its layouts for a tactile experience.
Go beyond corporate headshots. Use authentic images of your team in their real work environment. Hammer Tech accomplishes this by using photos of real people on job sites.
Design icons that match your brand’s style and use them to explain values, services, or milestones. HubSpot uses a consistent, friendly icon set to break up content blocks.
Break away from perfect grids to create a dynamic, editorial feel. Pitch uses asymmetry to make layouts feel fresh while still maintaining balance.
Protip: Build a “visual style board” in Figma or Miro to test these approaches before committing. Seeing how color, typography, and layout choices work together will help ensure your About Us page feels cohesive and intentional.
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Chapter 7
Once your About Us page looks and reads beautifully, it’s time to make it perform.
Integrating your About Us page into your overall marketing strategy is essential, as it shapes brand perception and can influence customer decisions.
Be sure to optimize About Us pages across all your websites to ensure consistency and maximize engagement. These optimizations ensure it not only informs and inspires but also drives measurable results.
Your About Us page is often one of the most visited sections of your site, so use it to guide visitors deeper into your funnel.
Link key parts of your story to relevant product or service pages. If you’re hiring, link from team or culture sections directly to your careers page.
Shopify does this by embedding strategic links within their narrative to move readers from learning about the company to exploring what they offer.
Structured data helps search engines understand and display your business information in rich snippets.
Adding Organization Schema can highlight your logo, social profiles, and contact info directly in search results. Use Google’s Rich Results Test to check if your markup is valid and visible to crawlers.
Set up event tracking in Google Analytics 4 or Plausible to monitor scroll depth, outbound link clicks, and time on page. If visitors consistently drop off before key content, you can reposition or rewrite that section. Heatmap tools like Hotjar can reveal which visuals or text blocks draw the most attention.
Small copy and placement changes can produce big lifts in engagement. Use tools like VWO or Optimizely to run split tests on your hero headline, intro paragraph, and CTA button location.
For example, moving your primary CTA above the fold could increase clicks if most visitors don’t scroll far.
Your About Us page should be usable by all visitors. Ensure text has sufficient color contrast, images include descriptive alt text, and the page can be navigated entirely by keyboard.
Run your page through a tool like Accessibe to identify accessibility gaps.
Protip: Treat your About Us page like a living asset. Schedule quarterly reviews to update stats, refresh visuals, and review analytics data. This keeps the page relevant, accurate, and continuously optimized for conversion.
Website Improvement Plan
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Chapter 8
As you're coming to realize, there's A LOT to be considered when creating the perfect about page design.
The checklist below should help keep you dialed in to the most important things from today's lesson:
✅ Clear Origin Story: Shares the inspiration, early challenges, turning points, and vision for the future in a way that connects with your audience.
✅ Defined Mission and Values: States your “why” in plain language and makes it easy to understand your brand’s purpose.
✅ Human Element: Includes team photos, bios, or culture snapshots that make your brand relatable and trustworthy.
✅ Differentiators Highlighted: Uses specific examples or proof points to show how you stand out from competitors.
✅ Strong Hero Section: Features a compelling headline, tagline, and high-quality visual that draws people in immediately.
✅ Visual Balance and White Space: Keeps content easy to scan, with consistent spacing and a clean layout.
✅ Brand-Consistent Visuals: Uses your signature colors, typography, and imagery style to maintain a cohesive look.
✅ Schema Markup Added: Implements Organization Schema to help search engines display brand details in search results.
✅ Accessible to All Users: Meets accessibility standards with proper contrast, alt text for images, and keyboard-friendly navigation.
✅ Fast Load Times: Optimizes images and reduces unnecessary scripts so the page loads quickly on all devices.
✅ Strategic Internal Links: Points visitors to products, services, or careers based on the page’s content flow.
✅ Clear, Singular CTA: Guides visitors toward the next logical step, with a button or link that’s visually distinct and benefit-driven.
Your About Us page is more than a formality. When it’s done right, it can make the difference between a casual visitor who bounces and a committed customer who takes the next step.
By combining a clear story, emotionally engaging copy, thoughtful design, and strategic optimization, you create a page that works as hard as any sales or marketing asset you own. This is where you turn transparency into trust, brand personality into connection, and a well-placed call-to-action into measurable results.
Whether you’re refreshing an outdated page or building one from scratch, treat it like a living asset. Review it regularly, test new approaches, and refine both the content and design based on how your audience interacts with it. The best About Us pages aren’t static — they evolve alongside your business and your customers.
Your story is unique, and this is your chance to tell it in a way that sticks.
Put in the effort here, and you’ll have a page that doesn’t just say who you are, but shows why you matter.
Website Improvement Plan
Want to know exactly what should be improved on your website before you embark in your next redesign? Request a session with one of our experts below (totally free, no strings attached)
About Page FAQs